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Never Have Your Car Serviced At Canadian Tire!

Discussion in 'Regional Events & Discussions' started by Mr.Mustang, Sep 30, 2005.

  1. Mr.Mustang

    Mr.Mustang New Member

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    For months I've been trying to sell my 86 Plymouth. I have to get rid of the car because I don't have any space in my driveway. The car is in very good condition with only 120,000Kms (about 70,000miles). I've replaced just about everything on the car including the paint. So I finally found somebody last weekend who was willing to buy the car. They didn't even take the car for a test drive. They had cheque ready to give me. But first they wanted the car certified. So they insisted on taking the car to Canadian Tire (a place that I absolutely despise!). I never had any good experiences with them. It wouldn't have been my first choice, but this guy was paying and he insisted on CDN Tire.

    As expected, Canadian Tire found 2 pages worth of things that needed to be repaired on the car. I almost flipped. I knew it couldn't be possible. They claimed that the parking brake was seized, wheel cylinders leaked, holes in the floor, and brake lines that needed to be replaced. This was such a crock of BS!. First of all, I had the brake lines replaced last year. The parking brake still worked (I tried it) and I even pulled the carpet back to look for holes (couldn't find any!).

    So I went and got a 2nd opinion at my local garage. The mechanic looked over the car very carefully and inspected everything. After he finished, he told me that the car PASSED!. He wrote me up a certificate and said the car was in perfect condition.

    Although this is good news, it's still too late. The guy who wanted to buy my car has changed his mind (thanks to CDN Tire).

    Whatever you do, NEVER NEVER NEVER take your car to Cdn Tire.
     
  2. droptop99

    droptop99 Bears!!

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    Yeah, I buy tires and batteries there, when on sale, and that's about it. I took an old Cherokee in for a new muffler/tailpipe, and they wanted to replace the whole exhaust, including cats. Er, no thanks, that would've cost about as much as the Jeep was worth. But still not as bad as the Chrysler dealer who was supposed to replace one split tranny line, and ended up doing nearly every hose on the ***damn vehicle:mad: .
     
  3. 94blkstang

    94blkstang wanna get boosted

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    i just get them to do things i can't like change tires.....umm.... i think thats about it.
     
  4. 94blkstang

    94blkstang wanna get boosted

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    i just get them to do things i can't like change tires.....umm.... i think thats about it.
     
  5. StangGrrLy

    StangGrrLy New Member

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    I used to take my car to CT for things like tires and whatnot...but that was ONLY when a good friend of mine worked there. I have heard waay too many bad stories, so Stangy goes to the Ford dealership or my regular mechanic for everything now. No more CT, Mr. Lube, anything like that.
     
  6. Shadow Burner

    Shadow Burner 2007 4.6L GT

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    The other day I had to give my sister's car a boost. She just picked up a 2000 Sunfire a week ago. We had a real ***** time getting her car started. She told me that it died on her another 3 times that day and she had to get boosted each time. She was able to finally get the car into a garage and they told her that the fools at Canadian Tire didn't install the battery properly ... something about not tightning the bolts all the way in. So the guy tightened them charged my sister ten bucks and she was on her way. The car has been fine since. Now before I knew anything about cars I was able to change the battery on my old POS car without the slightest hitch and yet these pro's at CT can't even do something that simple properly. I could list off a ton of reasons why I would never go to any Canadian Tire.
     
  7. Mr.Mustang

    Mr.Mustang New Member

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    It's probably pointless for me to complain to Canadian Tire's head office about the matter. I've complained about them in the past and even wrote a letter to their Head Office. It was a waste of time and the price of a postage stamp. Their attitude has always been "our mechanics are right and you are wrong". They ALWAYS stick by their mechanics and managers.

    Several years ago I took my 86 K-car into their garage to be serviced. The car kept stalling whenever it came to a complete stop. It would usually start back up without any problem. So they inspected the car and charged me a diagnostic fee. About $90.00 later, they still couldn't find any problem with the car. They even told me that their mechanic had driven the car out of town to his house for lunch!!. So as I'm leaving their store, the car stalls again. So I did some research, spoke to some people on a Mopar website and came to the conclusion that it was the "ignition pickup coil" that needed to be replaced. I guess the proper term for the problem I was experiencing was "hall effect". Anyways, I went back to CDN Tire and told them what the problem was. They replaced that part but refused to refund me for the diagnostic fee. After they replaced that part, the car never stalled again!.

    I wrote a letter and complained to their head office. They were not interested in hearing about it. Then a year later, my brake lines broke in front of their store (just by coincidence). So I had no choice but to have them service the car. When I spoke to the service manager, he refused to serve me. He remembered me from the previous year and the letter I had written. So I got pissed off and told him where to go. I was basically escorted out of the store and never returned again.

    Canadian Tire can't afford to hire "experienced" mechanics who have 20 years worth of experience under their belt. Instead, they hire a bunch of highschool kids who can't even fix a wheel barrow.
     
  8. 94blkstang

    94blkstang wanna get boosted

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    Hey hey hey easy on the young part. I know I’m young but I do know a few things just cause I’m young dose not mean I can't find and fix a problem on a car. I think a better statement is CT tends to hire people that don't know better to work at CT and as a result they learn from the more experienced staff that think I could find the dawels for the cylinder heads in the hardware department and then to tell me that I am looking for pistons and dowels don’t exist for the automotive industry.

    They just hire idiots and idiots take there car their.
     
  9. Mr.Mustang

    Mr.Mustang New Member

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    Dry up those tears buddy:cry:. You shouldn't be so offended. I knew sooner or later somebody was going to correct me about "younger" VS "older". I'm not sure how old you are, but I guess you could consider me "young" too (not sure if 25 counts). Even when I was 18, 19, 20 years old, I still had the same opinion of Canadian Tire.

    You suggest that younger (less experienced) mechanics could learn from working with the ones who do have the experience. But then you turn around and say that Canadian Tire only hires idiots. So how would that be a good thing?.

    I'm not disputing the fact that you know a few things about fixing cars. I'm glad that you do :thumbup: . Unfortunately people like yourself (with experience) get painted with the same brush as those idiots at Canadian Tire. That's why I would never get a job there. Stick with a smaller garage that is well respected.

    It's a well known fact that the majority of Canadian Tire's employees are young and stupid (to be quite frank). Why do you think places like HOME DEPOT hire older trades people?. Customers want to talk to somebody who actually knows something about the products they sell. Canadian Tire isn't willing to spend the money on good experienced mechanics. You rarely see any Canadian Tire mechanics with over 20 years experience. Half of CT's workforce are repairing cars that were made before they were even born!.

    Canadian Tire isn't the only place that hires younger unexperienced people. I was given a gift certificate a couple years ago at the local 10 min Pennzoil garage. So I decided to let them change the oil in my 86 Plymouth. First they stripped the oil pan plug. Then they poured a quart of oil all over my engine. Then they tried to clean up the mess by using degreeser and water. That was fine, except they forgot to put the oil cap back on (thankfully I did). It took a good 60 mins before I was out of the place. Believe it or not, there was about 5 guys working on this car at once. All of them were about 18 or 19. That was the last time I ever went there.
     
  10. midnight_doom

    midnight_doom New Member

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    I have had a few run in's with CT and have vowed not to return. I brang in my Taurus few years back, just for a oil change, then they found this hose that was "broken". Shortly after that the whole car went down hill. transmission started failing, may have been that it was just its time, but never know. There was few other things with that car, forget though right now.

    With my stang, after oil change they said i needed to change my drive belt, so i brang it in, since it was winter, too cold to do it myself without a shop at home. So they changed it, then only a few months later, 4 or 5, I had to change it again. Upon further investigation, it turned out that my idler pulley was missing. CT broke the idler pulley, didn't tell me, put the wrong size belt on becasue the pulley wasnt there.

    And b4 i went in to get the belt changed the first time i was saying to myself i souldnt bring it there, but i just didnt have the time to do it anywhere else.. it was conveniant there since i worked next door to them.
     
  11. TonyDee

    TonyDee Active Member

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    My story is about how Canadian Tire changed my life!. Everthing that I know about cars, I owe to Canadian Tire.

    When I was 16 years old I purchased my first car,a 62 Ford Fairlane, I did not know a brake hose from a tie-rod. The brakes failed on my car and I took it to Canadian Tire. They replaced the rear drums,pads and cylinders etc. Fine, but when I drove the car home the car shook so bad I had to pull over. Four out of 5 lug nuts were missing, and the last one was nearly off!!.They had not replaced or tightened them! I learned that ONLY I can care as much about the quality of the work done on my car. I vowed that I would learn everything possible about my cars. To this day I do every possible repair and modification to my cars.

    Later in life I owned an 84 Tempo. The car kept stalling and would be hard to start. It stalled near a CT, managing to get it to CT, they did a SCOPE! ($$$$) and found nothing wrong, but concluded that the ignition module was faulty. Fine with me and it was replaced. The car ran fine for about a month, than I had the same symptons. Took it back to CT, they wanted to do a scope again! and charge me more $$$. But unknown to them I had done my research!. I told them that they did a faulty install on the ignition module and I was not going to pay for a scope and a new ignition module. I further told them that 90% of all modules fail because heat sink compound grease has to be applied to the module to prevent over heating! They reluctently checked the module and guess what , I was correct, and I did not have to pay. They tried to tell me that I would have to pay for a scope! Fat chance!

    Even a simple oil change is too much for them. Having a coupon I took the car to CT for an oil change. While waiting I did some shopping and returned to find my car finished and outside. I paid and went to my car to leave. A voice in my head said "Tony, check under the car!", so I looked underneath, and all the engine oil had pooled under the car. They had stripped the drain nut!. Thankfully I did not start the car.

    Yes I owe a lot to CT, I have saved thousands of dollars by learning to repair my car myself.

    Great place for snow tires etc, but do I always check the lug nuts? you betcha:D
     
  12. Shadow Burner

    Shadow Burner 2007 4.6L GT

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    About five or six years ago my sister brought her civic into Canadian Tire. They tried to tell her that her torque converter was shot and needed to be replaced. The funny part is that car had a manual transmision in it :eek: . She basically told them where they could stick their torque converter :lol: :lol: :lol:
     
  13. Gen4 Camry

    Gen4 Camry New Member

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    there is a reason why we call them crapy tires instead of canadian tire ;)
     
  14. 94blkstang

    94blkstang wanna get boosted

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    we had to find some way of calling them sh!t
     
  15. Shadow Burner

    Shadow Burner 2007 4.6L GT

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    Just their garage anyway ... I still buy a ton of stuff at Canadian Tire I just wouldn't ever take my car there. Most people I know say that their automotive parts section is pretty good too but I have heard some people say it is crap.
     
  16. ilyack

    ilyack a fellow petrolhead

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    I've heard bad stories about CT before, but nothing quite like these ones!
    I guess I'm lucky to do everything myself.
    As for their parts section, it's pretty good I guess, when it comes to cheap parts. As good as, say, Parts Source. But if you want to buy things like brake pads, rotors, or any engine parts, like valve seals, head gaskets, any engine seals, you're much better off going to the dealer. You'll save yourself a lot of grief later...
    One thing I've learned is that nothing good ever comes cheap.